Privacy Policy

Last Updated: Jul 17, 2025

At "DermAi," your privacy is our priority. This Privacy Policy explains the types of information collected and recorded by the DermAi Mobile Application ("App") and how we use that information.

If you have any questions or concerns about this Privacy Policy, you can contact us at:

PALMX APPS LTD
P. LORDOS CENTER, BI. B, office 203, 3105 Limassol, Cyprus
Email: support@ai-derm.app

Definitions

Personal Data (or User Data): Information that can identify an individual, either on its own or with other information.
Usage Data and Log Files: Automatically collected data such as IP address, device type, operating system, timestamps, pages visited, etc.
User: Any individual using the App.
Data Subject: Individual whose personal data is being processed.
Data Processor: Entity processing data on behalf of the Data Controller.
Data Controller (Company): PALMX APPS LTD.
Service: Functionality provided by the DermAi app.

Introduction

PALMX APPS LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes our data practices for the DermAi mobile application. As defined under the General Data Protection Regulation (GDPR), we act as the Data Controller unless stated otherwise.

BY USING DERMAl, YOU AGREE TO THIS PRIVACY POLICY.

Data We Collect

Log Files and Technical Data

We automatically collect standard log file information such as:

IP address
Browser type
ISP details
Device and OS information
Timestamps and navigation patterns

This information helps us analyze trends, improve our service, and ensure functionality.

User-Provided Data

Email Address: Collected via third-party login (Apple, Google, Facebook) for account management and optional communications.
Registration Details: Email, name, and profile photo if provided.
Identity Data: Such as full name, birth date, and phone number, if voluntarily submitted.
Camera & Photos: Accessed only with user consent to analyze facial or skin conditions.
Geolocation: Used optionally to improve scan accuracy or provide location-based services.

Content Data

Images uploaded for analysis are processed and deleted shortly after scan completion. No images are accessed from your device unless explicitly selected by you.

Automatic Data Processing

With your consent, DermAi may use third-party tools for analytics and advertising, which may include:

Profiling (preferences, behavior, movement)
Device Information (model, screen size, OS, memory usage)
Connection Info (IP, carrier, network speed)
Location (IP-based, approximate)
App Analytics (events, usage, session time)
Ad Viewing Data (engagement, type, placement)

These tools may process anonymized or pseudonymized data for the purpose of improving our app or delivering relevant ads.

Third-Party Services

DermAi integrates third-party services, including:

ChatGPT (OpenAI) – AI chatbot responses
Meta (Facebook) – Ads and analytics
Google LLC / Firebase – Analytics and infrastructure
RevenueCat – Subscription and user behavior analytics

We strive to work only with partners who adhere to strong data protection standards.

Email Communication

If you sign in using Apple, Google, or Facebook, your email may be used for:

Newsletters
Feature updates
Personalized tips

You may unsubscribe anytime. If you use Apple’s "Hide My Email" feature, communications will be forwarded to your private inbox.

Face Data

Collection: Used to identify facial features (acne, wrinkles, etc.). Captured only with your explicit action.
Use: For AI analysis and personalized skincare results.
Retention: Stored only temporarily for processing. Never stored long-term unless needed for scan history.
Access: Face data is not accessible to developers and is not sold or shared.

Your Rights

You may request:

Access to your data
Correction or deletion of your data
Restriction or objection to data processing
Withdrawal of consent

To exercise your rights, email us at support@ai-derm.app.

California Privacy Notice

California residents may request:

What data is collected
How it is used
Who it is shared with
Access or deletion of their data

Email requests to support@ai-derm.app with the subject: “California Privacy Rights.”

Children’s Privacy

DermAi is not intended for users under 18. We do not knowingly collect data from children under 13. If you believe such data has been provided, contact us for removal.

Data Security

We use strong safeguards to protect your information. This includes:

Encryption
Secure servers
Access controls

However, no method is 100% secure. We will notify you promptly if a breach affects your data.

Payments

All payments are processed via the App Store. We do not access or store credit card details.

International Transfers

If you're in the EU or other jurisdictions with strict data laws, be aware that your data may be processed in countries with different legal protections. We ensure adequate safeguards are in place for such transfers.

Policy Changes

We may update this Privacy Policy. If so, we will notify you via the App or update the "Last Updated" date.

Questions?

Disclaimer: DermAi is a general wellness tool and does not provide medical diagnoses. For health concerns, consult a qualified professional.